Shipping & Returns Policy

Shipping Information

All orders are processed within 3–5 working days. Once dispatched, delivery typically takes 2 working days.

We ship all orders using Royal Mail.

Free shipping is available on all orders over £80

Shipping costs (if applicable) will be calculated at checkout

Delivery times may vary slightly during busy periods or public holidays

If you have any questions about your order or delivery, please don’t hesitate to get in touch.

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Damaged Items

If your item arrives damaged, we’re really sorry about that and we’ll make it right.

Please contact us as soon as possible at cplatt@trevose-gc.co.uk with details of the damage. Once confirmed, we will process a return shipping label for you so the item can be sent back to us at no cost.

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Returns & Size Exchanges

If you would like to return an item or swap sizes, please contact us first so we can assist you.

📧 Email: cplatt@trevose-gc.co.uk
📞 Phone: 01841 520208 (please ask for Henry or Cayla)

Once your return or exchange is approved, we will provide a shipping label for you to return the item.

Returned items should be:

Unworn

In original condition

With all original tags and packaging intact